Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Discontinue of repeat prescription practice

For twenty years I have needed repeat prescriptions for my ongoing health conditions. The quick and easy way for me has been to phone the Needham Market Pharmacy who place the order to the surgery. This has always been efficient and safe. I do not wish to use electronic means, and taking the paper prescriptions to the surgery means yet another visit. I therefore hope that once this trial project runs its course, the telephone system to the pharmacy will be reinstated.