Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Difficult to get appointment but brilliant dr

Have to ring at 8.30 to get an appointment and press redial for up to 1/2 hour. By the time you get through all the appointments are gone. There are some really brilliant doctors at the practice its just a shame how difficult it is to see anyone. When my prescription was ready the doctor sent it over to the chemist but when I went to pick it up it hadn't come through on their system. People with paper prescriptions were coming and going but I had to wait until it finally came through.