Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Needham Market Country Practice


Usually run late but care is good

I had an appointment in July. Have never had a problem with obtaining an appointment at this practice or obtaining a call back from a doctor. The same is true of my wife and also my son. The telephone system is much improved and avoids the need for making repeated attempts at getting through. It is normal to wait within the practice beyond the appointment time (today it was in excess of 40 minutes) but I don't mind that at all if it means a more thorough appointment. I have never felt rushed out of the door and feel the doctors have always taken adequate time to assess problems and offer advice or next steps. I believe that is to be commended in times where pressure upon our local surgeries is high. I am worried about the growth in housing within the town and wonder how the surgery will continue to operate but that is true of many places.