Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Difficult to see same doctor

Difficult to see the same doctor which then impacts on the care received. You ring up and could be 26th in the queue. The online system is set up to benefit the GPs not the patients, so coming in to the surgery is limited by these systems. The car park is small and needs improving, land has been sold for housing. The practice is quite heavily reliant on locum doctors which means you never see the same doctor.