Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Care good, carpark busy

The car park is very busy and it is difficult to park, on occassions I have parked on the housing estate and walked in. The care is good, staff are friendly but it can be difficult to get through to reception because it is so busy forst thing in the morning . The call waiting and the music that plays are both improvements though.