New online assessment great!
I was aware of this new service only because a friend told me about i, so I feel they need to communicate it better to their patients for those who can access the internet. I have always found getting appointments difficult and so felt that this new assessment online, may be a good way to get a response. On a weekend recently I felt unwell after my cough changed to feeling more like an infection/bronchial, I filled out the form on their website (Sunday evening), which was very thorough. On Monday at 8.05 am I had a call from the surgery receptionist asking me to attend an appointment with my own GP that day. On the form you can put that you would like to preferably see your own GP, but have the option to put 'any' as well. I will use the system again if need be as I found it worked really well. I had no idea if I needed to see a GP or not, so it is good they are able to assess that and treat accordingly.