Accomodating
Pretty helpful on the whole, accommodating when you call. You do get to see your own doctor mostly which is good and helps with continuity. Its difficult to get appointments, if you have something urgent you can be seen but if its a routine issue its more difficult and can take time to get an appointment. I tried recently to book an appointment for a routine issue but the doctor was away and I couldn't be seen until they returned. I've also waited in all day for a call back but the doctor called at 7pm when I'd gone out