Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Needham Market Country Practice


Nice atmosphere

Friendly and helpful staff create a nice atmosphere. Normally you can see the same doctor which is important to me but you can't always get an appointment as quickly as you'd like. The call backs from doctors work nicely and you're called quite quickly which is good. It is easier to come to the surgery to book an appointment than to try getting through on the phone first thing in the morning.