Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice


Friendly staff

Staff are always friendly and prescriptions are always ready and waiting, if anything isn't available they get it in really quickly. The doctor I see is very good, really got things moving when I had problems and referred me straight to hospital. The parking is an issue but there's little scope for more. Even if an appointment isn't available they will always get the GP to call you back but this is rarely needed as appointments are generally available when you need them.