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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice



Drs and nurses are good

They always have my prescription ready on time. It can be a little hit and miss to get a routine appointment. You can be told there are no appointments but you are then offered a call back. Depending on how ill you are you can have a discussion with staff about the different options available. Staff are nice and quite helpful and the doctors and nurses are good but it would be nice to be told if the appointments are running behind. Even when running late they will still spend time with you.

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