Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Needham Market Country Practice


Mostly good

My overall experience has been good and the reception staff are friendly and professional. There was an issue a couple of years ago that I've never forgotten, I came in for an ECG wand I was very apprehensive. The nurse left me uncovered and exposed, it left me feeling a lack of dignity. People are holistic and the e-consult is never a replacement for face to face.