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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Needham Market Country Practice



Booking appointments is good.

General experience of booking appointments is good. 20-30 minute wait is usual. Some communications on delays would be useful. Some concerns regarding medication reviews. Not thought to be regular enough, particularly if extra medications are introduced. Would be keen to see a notice board with day to day updates.

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