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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Needham Market Country Practice



Poor

Missing meds for a week chasing and chasing to get them waiting 3 hours for a phone call back try to get help from reception who try to blame me for being rude when I need reassurance making my anxiety worst and feeling like I will have no Meds over the weekend.

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