Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Needham Market Country Practice


Struggle to make an appointment

Telephone line busy, queues out of the door, receptionists like police interrogators. A typical Monday morning at Needham Market Country Practice. Online services for requesting repeat prescriptions overnight, without warning. Replacement app not updated in over 4 years by the developer. Telephone request for repeat prescription goes missing. GP works part-time, runs late and difficult to get appointments with.