Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Needham Market Country Practice


Online appointment system

I've been set up for the online service where I often order my repeat prescription. However, on there, there is the option to book appointments, but when you try to do it it won't let you and says to ring the surgery.The surgery must pay for this system and making full use of it surely would help not clog up the phone lines of people ringing in for appointments (advanced ones,as I doubt the system would ever allow 'on the day' appointments).