Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Newmarket Hospital


Never been less than first class

My wife has to take daily medication to maintain the balance of her blood (thickness) as stable and correct. I take her every two weeks to Newmarket Hospital for a blood test. She is dealt with in a friendly and professional manner. Within two days, without fail, she receives a letter advising her how she needs to adjust her medication to keep her bloods correct. The service has never been less than first class. Can't praise them enough.