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Original feedback for

Newmarket Hospital


Discharged without antibiotics

'*' was discharged from Newmarket Hospital to the care of Cleves Place Care Home. '*' usual medication was handed over to the homes staff. '*' family informed the home later that day that '*' was taking antibiotics whilst in hospital, to treat a 'UTI'. The hospital was contact and they confirmed this but said they are unable to send them and advised to ring '111'. Out of Hours service was contacted, they stated a Doctor would visit the resident that night. At 00.45am 111 called back to say they will not see the resident and to contact GP in the morning. The resident was at that time in the process of being registered with a new GP in Haverhill, having come from Newmarket previously.