Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Newmedica Eye Health Clinic & Surgical Centre - Ipswich


Excellent service

I was referred by Specsavers to Newmedica, they saw me within 4 weeks, they did a pre op assessment where I had to sign consent papers and they explained what was going to happen, 2 weeks later I had the operation, it went very well it seemed to be straight forward to them no complications at all, they looked after me very well. I had my follow up appointment with Specsavers about 6 weeks later and I could see so much better. Communication between the two services was very good.