Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Norwich University Hospitals


Very limited contact

My baby had a scan very quickly after he was born for a mega ureter and he had surgery quickly after. He was discharged but we have had no contact from the team since then. He was meant to have a clinic follow up at 7 weeks post op but that never happened and now he is not due to be seen until May which will be 5 months after the operation.