Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Norwich University Hospitals


Good treatment

My daughter had a heart spasm with her heart beating at over 130 beats per minute. she was taken by ambulance to hospital where they stabilised the condition. They have investigated and she needs to have an operation on the valves. they have been really good and she goes into have her pre op assessments next week.