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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Norfolk and Norwich University Hospitals


Great care but morale not so

Morale has been affected on the dialysis unit, its a bit more negative at the moment. I have dialysis 3 times a week and the care is good but attention to detail can be lacking. I've had dialysis in different EU countries and the care is equal but they do seem more organised abroad than here. When I ask to speak to a consultant about an issue related to my dialysis the only response is that I need to raise the issue with my GP and they need to write to the consultant rather than me having a quick discussion when I'm on the ward for my 3 hour session. When abroad I've been able to talk to a consultant if I have any concerns. It would be easier if the same happened here.