Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Waiting times seem better

In the past I've been offered counselling on a couple of occassions but each time I've had to wait months to access the support. By the time it's offered I've been managing on my own but this time, it has been a shorter wait which is an improvement.