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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)



Fortnightly visits

Funding is so restricted that I've only had fortnightly visits from the IDT but the additional therapies offered haven't been available. The Zoom sessions had lots of text and being dyslexic it made it difficult to follow. In person sessions were offered twice a week in Bury but as a carer and not being able to drive made it very difficult to be able to attend.

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