Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Brilliant

Support provided by the Early Intervention Team has been brilliant and I can see a doctor or nurse when needed. It's been so good with this team I really can't fault them as they are on it all the time. We have had problems with my surgery saying that a letter sent has not arrived for 4 weeks and my Care Co ordinator has to constantly chase them to get any where with them. They just say the medication prescribed by the team are too rare and difficult to get.