Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


No specialist Tourette's service

I was told I needed a mental health assessment but there is no specialised tourettes service in Suffolk. The support offered focussed on PTSD and not the most important issues I had, just because it was the easiest thing to do. I was discharged during covid with out any discussion after fighting to get support for so long. The self referral system is a barrier in its self as you have to be in a place to mentally go through the process which can be very difficult. The system has been little help and you just have to learn to support yourself.