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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)



Shocking service

Upon visiting Ipswich Hospital for a child that has since been diagnosed Autistic they didn’t act on what they stated they would do, refer quickly to a psychiatrist, no they contacted young persons services only for a child that had self harmed. They visited and did nothing. My daughter is autistic with no support, anxiety and ocd. I also randomly spoke to the mental health crisis team, and they said “we will send out a leaflet”.

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