Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Failure to act upon referral request

Request was made (by Tavistock clinic) for input from nsft for our 8yr old child. No response has been made. No contact with us as parents. Staff on phone are rude and patronising. Not just an inadequate service. NO service.