Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Dissatisfied

My wife has depression and when she saw the Psche Doctor she was very agitated as the doctor was more interested in going through questionnaire than listening to my wife's problem in depth. I feel that my wife was not being looked on as a person but more of another patient to be dealt with quickly so as to move onto the next one.