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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)



reffered as an urgent case by gp 2weeks ago

Had a recurrance of depression and acute anxiety, referred by my gp as urgent, had a visit by cpn, who passed my details on to a care team. 2 weeks have passed and I have not been contacted by anyone. Luckily I have managed to get out of the desperate situation I was in.

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