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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)



Mixed service

I saw a psychiatrist last year for just one appointment after my GP referred me. I've also attended the suffolk wellbeing service anxiety course which was quite good but when I tried to get on the mindfulness course there was such a waiting list I've not been on the course. This all happened last year and I've heard nothing since.

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