Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


hard to see someone an when you do they are not great

Very difficult to get to see someone and when I did they were really not great. They were dismissive especially the psychiatrist and actually said I was wasting their time. Waiting times to do the CBT course has been 155 days and I've got worse during this time. The last person I've seen has been very good.