Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Excellent, supportive, effective.

Had to go through an initial assessment in Ipswich, then it took a short while to be referred to the IDCT at Stowmarket, but once seen by a doctor I was given all the support I needed. Visited many times at home by the CPN and Pychologist They Liaise with my GP and I had more effective support and medication which significantly improved the quality of my life