Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


I have accessed support from NSFT

Client we were supporting was asked to leave the room at their OWN MDT meeting, team chose to continually reject their needs as being "social" not "mental health"...this service user has been passed through support team and told that there is "nothing more we can do for him/you". Awful experience as a professional supporting a service user.