Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Very poor

Support for staff who are carers of someone using services is non existent, also staff who have MH needs get a terrible service. Staff try to do their best but management is very poor and in area in Suffolk social workers have very poor social care management support and supervision making it difficult for social work values to be recognised and applied in practice