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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)



Support to mentally ill husband too late

My husband was so ill with depression last year that he had two spells in Woodlands psychiatric hospital in Ipswich. He was let out too early after his first stay and six weeks later tried to take his own life, and was sectioned as a result. The medical and care staff did their best with limited resources but this should never have been allowed to happen, and the support to me has only been offered after the suicide attempt. The follow up is inadequate, and I do not feel my husband is seeing a psychiatrist or doctor often enough although he is still depressed.

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