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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)



9 years since GP referral, no treatment.

History of worsening and additional diagnoses, previous psychologists say services unable to provide care, do not provide sufficient length or depth to be of effect yet current charlatans in charge have discharged me into social service care, who have already said if I use thier funds as NSFT suggest I will be guilty of fraud and liable for arrest. 9 years in Aug 2019 of no treatment and discharge without, which is not discharge so much as ostracization. Once referred to NSFT patients find themselves unable to access NHS MH care anywhere else, regardless of whether treated or not.

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