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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)



No complaints

Like my nurse she helps me I have no complaints. People here are unhappy but I know lots of people who are happy with the service they get. Don’t use my name people in twitter have been horrible to staff who are caring and working hard. I thought the NHS had zero tolerance. Have some respect for the staff we need them.

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