Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Terrifying!

After 19 years of help I was moved to the City 1 CMHT who suddenly discharged me with no warning while I was very ill. This was after 6 months of no support anyway other than the duty workers. I went from wonderful weekly support in the North team to nothing for 6 months, then discharged. The team are uncaring and cruel. I am currently trying to access services again with help from my Gp but it is two weeks now since I was referred to the Crisis Team. If it wasn’t so damaging it would be laughable. I have already lost 4 friends to suicide who were under the ‘care’ of this awful Trust. It needs shutting down and taking over. Isn’t 3 years of Special Measures enough.