Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


My GP has been trying to get me treatment

My GP has been trying to get me treatment for years without success. I have suffered multiple crisis and still have been refused treatment. On one occasion I was told I needed admission, but it would only make things worse! They then sent me to home care, who insisted I attended woodlands to be seen on every appointment and prescribed anti hisamines for my problems.