Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Failed my children and complaint

After having a bad experience with my children’s mental health and requesting re assessment and a formal complaint through my MP directly to high people up in the nsft which either stopped communicating, gave false promises and know I have the ombudsman Involved they say there is no complaint from myself even though there is emails from these people to my MP! I would never recommend this service to anyone and I’m not along they fail so many people!