Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Community team ipswich

My relative was psychotic and paranoid and had stopped medication. He would not get help. Community team helped arrange MHA assessment even though he had run off to another area and tried repeatedly to see him until eventually he was detained. His consultant has always been helpful and he has a new care coordinator we like very much and has gone out of his way to be helpful.