Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Inpatient Yarmouth

My relative was admitted here from a different part of the trust. He was very paranoid to start with and would not take medication. He did not agree he should be there but liked the consultant and staff despite this. He understands he was ill now and is happy with his treatment and thinks it is better than his previous medication. He was pleased he was not kept in for as long as he has been in the past as admission is traumatic for him. He is now well and completely back to his usual self.