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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)



Dropped with no notice this year

Our 18 year old has complex needs and has been under CAMHS since he was 4. He turned 18 in Jan and was dropped mid treatment with a new Ned despite assurances this wouldn’t happen. He had to come of it with no support. He has a full EHCP & should not have been dropped at 18 as he was on the 14-25 pathway? He was referred to adult ADHD services but I had to chase and chase, then he had a transition appointment just before lockdown. I made it clear we also needed continued youth support as ADHD is only one of his diagnoses. School also requested further help. It appears he was in fact discharged, despite urgent concerns being shared by school in May. The school also initiated a CAF. Adult ADHD discharged him because he felt unable to take medication - there are trust issues now.

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