Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Was referred to survivors in transition

I was supported , heard and given the respect I needed to start my journey through transition. I'm out the other side now with the confidence to use the tools I have gathered throughout my sessions. An amazing charity . I consider myself so lucky to have had the time spent with the great staff and counsellor taking me through my journey. Much respect and gratitude.