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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Poor Mental Health Ward

Patients are left to their own devises 99% of the time, apart from the occasional night class. One staff did a survey with patients who had been there 3 months (on an a cute ward!) and asked about activities and laughed, pointing out how nothing happened. Some staff were good, but the whole experience was awful tbh. I went in as a voluntary patient but was told that I wasn't allowed out even though I was voluntary. Begged to go home and I was told that I couldn't because I would be sectioned if I tried. Laundry wasn't done ever though I was there 5 days. Was told off because I made a fuss of wanting to go home. Doctors don't seem to communicate with one another in terms of allowing patients their rights. Workers hate the place. Patients not told when they get put on 1:1 obvs. My room wasn't cleaned when I got there, and still had a stain on the desk.