Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Norfolk and Suffolk NHS Foundation Trust (NSFT)


Victoria House

I have had continual face to face appointments as needed, except for the psychotherapist, which was fine for me. Each stage is linked well with my surgery and if any adjustments are needed it all happens quickly. There is good communication between the service and my surgery which means I do not have to repeat myself.