Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

North East Essex and Suffolk Pathology Services (NEESPS)


Straightforward service with good Time constraints

Sudbury. Brilliant, easy to get in, can get appointments when needed. Tend to walk in for them which works well; normally waiting times aren't too bad. With the waiting, it would be better to have some magazines to read.