Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

North East Essex and Suffolk Pathology Services (NEESPS)


Walk-ins and bookings work well.

Walk in appointments and booking system work well. The staff who have done the blood tests in the past have been great. There haven't been long waits for the appointments either. The sensitivity of the selection buttons on the computer seems to vary.