Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

North East Essex and Suffolk Pathology Services (NEESPS)


A quick turn around

Can't find any faults with the service, its a quick turn around. I do walk in for appointments and I don't have to wait long. I don't come early in the morning when its busier and it works well. The computer works sometimes and not at others. When you walk in and are given an appointment some patients then leave and come back shortly before their appointment but sometimes staff do call people in early.