Poor Hygiene
Firstly, I am shocked that there is only 1 toilet in your clinic which is combined of disabled, ladies and males. It is absolutely disgusting that this toilet is not maintained as I went in around 9.40 and it was a state with urine all over the toilet seat. It is a struggle to even get the tissues out of the tissue dispenser as it doesn't even roll out and my condition requires me to go to the toilet instantly. The main receptionist also seemed so rude. Although not to me, a patient asked where the blood test bit is and instead of directing this patient she said next desk. How was that poor guy meant to know where the next desk is? So I said it is around the corner and to follow the red circles. Absolutely disgusting your service! On the other hand the nurse that did my blood test was lovely! Can't remember her name.